I clean my brushes after every use in MAC’s brush cleanser. I wash them in combination with water. If I am using my personal brushes on someone else, I sanitize them by running them through some 77% isopropyl alcohol.

Though I am aware that you can use all sorts of things to make videos (webcams, digital cameras, video cameras), I use a built in video camera that came with my computer. I have a Macbook named Ruby, and she has a built-in iSight. I use iMovie to edit all my videos, which is pretty amateur-ish as far as editing goes, but it definitely works well for my purposes.

MAC’s one-of-a-kind recycling program is called Back 2 MAC, often abbreviated B2M. When you purchase a product from MAC, there will be a label on the box that says BACK 2 MAC, which indicates that the container is eligible to be returned to MAC. The way the program works is this: when you have accumulated six ‘empties’ (or, empty MAC containers that once contained product) you can turn them back into MAC and receive a free lipstick of your choice. This includes limited edition lipsticks released with new collections but excludes all VIVA GLAM lipsticks (as 100% of the proceeds from VIVA GLAM go to MAC’s AIDS fund).

This is a two part answer. Number one, you can request samples of pigments at counters and stores. Please remember to request nicely and not too often. The free product is given as an incentive to buy the full product if you are satisfied with it, so don’t treat it as a way to get product for free. Also keep in mind that it is the prerogative of the MA to provide the sample, so be nice. Number two, makeup community members on the internet have come to start selling sample jars of full-sized pigments they buy if they believe they’ll never use all the product themselves. Generally these samples go for as little as $2 apiece, depending on the amount and the availability of the product. (For example, a limited edition or discontinued pigment sample is likely to go for more than a sample of a pigment that is still available at MAC stores.) Of course, you buy from and sell to members of the online community at your own risk and with the knowledge that this is not condoned by MAC and is, actually, illegal.

No, silly! You can definitely shop at every MAC store. However, the MAC PRO website is reserved for those who have membership only. Even if you do not have a membership, however, you can call an 800 number [1-800-387-6707 for the US & Canada] and place an order over the telephone by providing a credit card. This is most convenient if you are just looking to replace a product you’ve bought before, or if you have browsed the PRO website but do not live near enough to a store to buy products in person.

Palettes are sold at freestanding MAC stores and MAC PRO stores only. You can buy palettes with 15 slots for eyeshadow pans, 4 slots for eyeshadow pans (called a quad), and 6 slots for blush pans. Refill eyeshadow and blush pans can also be bought at freestanding and PRO stores.

Unfortunately, I cannot answer this question for you. The first reason is that even if you provide pictures, they can often be misleading as the colors may be distorted. The BIGGEST reason why I won’t recommend what color foundation you should buy is because I do not want to be responsible for this color not working out on your skin. This is your hard-earned money and I certainly don’t want to make you waste it. Go to a counter and have a professional match your skin to a product they offer.

Nothing is set in stone, but here are a few very general rules of thumb. Blue shadows look GREAT with brown eyes, but brown eyes are really diverse in that most colors look good with them. If you have blue eyes, it’s important that you choose a color that is darker than your eye color, (otherwise you can look very washed-out) and try going for silvers and warm colors. Green eyes look great with those reds and plum colors, but try not to use too much red if you have pale skin, as you can make yourself look sickly.

The answer to this is: it depends. I would suggest starting with eyeshadows/pigments, but the color of these totally depends. Depends on..? On you. On your skin tone, on the color of your eyes, the color of your hair/brows, and on your tastes. As a totally basic color, it would be nice to purchase a light (shimmery or matte according to your taste) color that can be used as a highlight (I use Shroom — I also like Phloof! and Blanc Type). This is a color you will use every time you do your eyes, so it will go quicker than other shadows. You’ll also discover that at times when you don’t feel like being so dramatic, you can put this color all over your lid and have a very simple look. Because building your makeup collection is so dependent on your own tastes and your own face, your best bet is to go into a MAC counter and play around with the different products. There are several different eyeshadow finishes and you’ll develop preferences over time. I find that the swatches on the website are a lot less accurate than they could be so I am always weary of ordering without swatching myself.